Blocking IP appeared 503 error all other sites down!!!

  • carogutt

    (@carogutt)


    10 years, 1 month ago

    Hi I guess I did a mess. This is my case:

    I was reciving some “server desconected or unavalable site” messages so I install Wordfence.

    I have to say here 2 things:
    1. I have various sites installed on my server
    2. I read the warning about activating wordfence on other sites, but I didn’t pay attention to it.

    So I’d configured it and worked fine, the other sites where fine too. I’d continue working and try to do a scan, that after more than 1 hour (I think) didn’t finish, so I look to the live activity and find an IP that was connecting too much, so I try to block it AND the 503 error message appeared.

    I had:

    1. Change .htaccess
    2. Delete Wordfence
    3. Delete error_log and .user.ini
    4. Talk to GoDaddy
    5. reposition all the above and try again (in different orders)

    And nothing.

    Not knowing what else to do, I’m asking for your urgent help, above all because some of the sites in this server are being used for actual clients.

    I was working on http://www.concreplas.com.co which is in http://www.carolinagutt.com server.

    Thanks in advance for reading me and for ANY help you can give 🙂

    https://wordpress.org/plugins/wordfence/

Viewing 2 replies - 1 through 2 (of 2 total)
  • wfasa

    (@wfasa)

    10 years, 1 month ago

    Hello carogutt,
    To get your site back online try this

    1. Open .htaccess and user.ini. Make sure there is no reference to WAF in them. Example of what you should remove from the files

    htaccess

    # Wordfence WAF
<IfModule mod_php5.c>
php_value auto_prepend_file '/var/www/www.mywebsite.com/wordpress/wordfence-waf.php'
</IfModule>

    user.ini

    ; Wordfence WAF
auto_prepend_file = '/home/asarosen/public_html/wordfence-waf.php'
; END Wordfence WAF

    2. Rename the Wordfence folder so that WordPress can’t find it.

    If you are still getting errors when you have done that, check the error log to find out what is causing it. If you need help interpreting the error log, you can share parts of it here (only the rows that start with [error] are relevant).

    Thread Starter carogutt

    (@carogutt)

    10 years, 1 month ago

    Hi wfasa thanks for your knowledge, it seems it’s not Wordfence but something with my server or GoDaddy directly, not sure yet, but without doing nothing and after a long time, everything worked again.

    Seems like RAM yet don’t understand entirely why.

    I’m going to leave this topic open for some days.

    🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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