Viewing 8 replies - 1 through 8 (of 8 total)
  • Gareth

    (@catapult_themes)

    Hi Vishnu

    I already replied to your email. Please could you provide a link to your site, either here or by email, so that we can take a look?

    Thanks.

    Gareth

    (@catapult_themes)

    Hi Vishnu

    I’m marking this as resolved as we discussed via email and it seemed to be connected with a different plugin.

    tnotty

    (@tnotty)

    one more thing.
    would there be a reason i cant comment on topic posts? see post below?

    http://www.hmvcgtest.co.uk/discussion-topics/test-topic/

    thanks

    Gareth

    (@catapult_themes)

    It could be a couple of things:

    • Do you have comments enabled?
    • What template are you using? Check in Settings > Discussion Board > Design tab to see if the ‘Use theme templates’ option is checked
    tnotty

    (@tnotty)

    Hi, yes comments are enabled and use ‘use theme templates’ is also checked.
    thanks

    Gareth

    (@catapult_themes)

    Please try unchecking ‘Use theme templates’ to use the templates that come with the plugin. This will establish if your theme files are the issue.

    tnotty

    (@tnotty)

    still no luck with being able to reply.

    could it be a clash with any of the discussion settings?

    http://www.hmvcgtest.co.uk/wp-content/uploads/2016/04/Screen-Shot-2016-04-26-at-09.04.09.png

    Gareth

    (@catapult_themes)

    Could you also try switching to a standard theme like Twenty Sixteen and retesting?

    Otherwise, could you email info[at]catapultthemes.com to discuss? I think it might be easier for us to have temporary access to your site to see what’s going on.

Viewing 8 replies - 1 through 8 (of 8 total)

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