• Resolved kenashford

    (@kenashford)


    I like that the settings allows for certain changes to the Ticket UI (e.g., the “Proceed to Cart” text), but how can I make other edits?

    For example, we use Flexpasses, which would be “coupons” in Open Tickets-speak. But there is no way to explain in the Ticket UI (or on the event page at all) to our customers that they have select full price tickets and THEN apply a coupon code during the checkout. I am sure that many of our Flexpass patrons will go to an event page, and see only full price tickets are available.

    The workaround is to explain to the patrons what they need to do (apply their Flexpass code on checkout), but I don’t have that ability.

    So how/where can I edit the Ticket UI to help the customers?

    https://wordpress.org/plugins/opentickets-community-edition/

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  • Plugin Author quadshot

    (@quadshot)

    @kenashford This is interesting.

    Here are some ideas:

    • In the product where you sell the flex pass, customize the email to tell the customers to use the code on Checkout
    • You can certainly customize the Event Page, either before or after the chart/purchase area. In settings, you can make sure that the settings allow for your Child Events to show content. However, this would only apply to people that buy the flexpass
    • On the product page where you sell the flex pass, you can also just edit that product page to explain how to use this product

    If these ideas don’t work for you, re-open this or email info at opentickets.com. \

    Good luck!

Viewing 1 replies (of 1 total)

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