Hi,
Please deactivate Ticket-tailor plugin then test your slider.
Regards,
Averta Support
After deactivating Ticket-tailor, there is no change. I’ve left it deactivated for you to verify. Thanks so much for your assistance on this.
Just to clarify, the problem still exists. In rereading my post it may seem like I was saying the problem is gone. I still need some assistance in getting this plugin to work properly.
Again, your timely help is greatly appreciated.
Hi again,
First please deactivate all your plugins and activate theme one by one and check Master Slider till find which of plugins has conflict with master Slider.
If your problem still exist, please change your theme and test it. Maybe your theme has conflict with Master Slider.
Please share the result with us.
Regards
Averta Support
OK, found that there are 2 plugins by the same developer causing the issue. When deactivating both of them the image slider works as expected. If either (or both) of them are active the slider does not work.
Captcha by BestWebSoft
Plugin Captcha intended to prove that the visitor is a human being and not a spam robot. Plugin asks the visitor to answer a math question. Version 4.1.9
Contact Form by BestWebSoft
Plugin for Contact Form. Version 3.97
I’ve contacted them as well asking for a resolution. Is there a simple fix on your end that would allow these to play well together? Many thanks.
Plugin Author
averta
(@averta)
Hi,
Unfortunately We can’t provide any fix for third-party plugins.(Unless plugins that not supported anymore.)
Regards
Averta
