duplicate confirmation emails

Viewing 5 replies - 1 through 5 (of 5 total)
  • Wysija

    (@wysija)

    10 years, 2 months ago

    Is your subscription form setup to subscribe those users to 2 lists or more?

    Thread Starter markdaughn

    (@markdaughn)

    10 years, 2 months ago

    no just one list

    Wysija

    (@wysija)

    10 years, 2 months ago

    Mark, is the issue still there?

    Thread Starter markdaughn

    (@markdaughn)

    10 years, 2 months ago

    yes the issues is still there, I was waiting on your response. I have tried everything I know to do.

    Wysija

    (@wysija)

    10 years, 1 month ago

    Hi Mark,

    Can you try this?

    1. Delete and re-install your MailPoet plugins from the WordPress plugins toolbar. You won’t lose any data, as it’s stored in the database.

    2. Delete and re-create your form, under MailPoet > Settings > Forms.

    Let me know if either of those work.

Viewing 5 replies - 1 through 5 (of 5 total)

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