Does not load

Hi Mitchell,

My name is Joseph, one of the developers here at Twinword. First, thank you for trying our plugin!

Sorry for the issue you are experiencing and thank you so much for providing the error message. The error you see happens when the plugin cannot find the default WordPress editor (“tinymce”). This can be caused by other plugins or can be caused by a different WordPress version which may use a different editor.

Could you tell me which version of WordPress you are running?

Sincerely,
Joseph

Twinword Inc.

Hi Mitchell,

Thanks for providing your version. That’s strange as it is a version we have already tested.

Because you mentioned you have turned off other plugins (that may have altered the default WordPress editor), two things come to my mind. Either you have another editor installed other than the default editor OR the name of editor has been changed due to possible compression/optimization of your WordPress.

Can you provide a screenshot of what your “Edit Post” page looks like.

Also, if you are confident enough (as you have found the error message in the JavaScript console), could you 1) go to the “Edit Post” page, 2) copy and paste the following code into the same JavaScript console where you saw the error, and 3) copy/paste the resulting message here? (Note: all the code does below is searches for the editor and reports the names of the variables.) You can also email the results to me instead at: joeshih@twinword.com

var windowVars = Object.keys(window);
var found = false;
for (var ii = 0, nn = windowVars.length; ii < nn; ii++)
{
if (window[windowVars[ii]] && typeof window[windowVars[ii]].Editor == "function")
{
console.log('Editor found in '+windowVars[ii]);
found = true;
}
}
if (!found)
{
console.log('Editor not found. Printing all variable names:',JSON.stringify(windowVars));
}

Let me know how that goes. Thanks!
Sincerely,
Joseph

Twinword Inc.

Hi Mitchell,

Thanks for reporting back! I’m glad you figured it out.
Please let me know if you have any suggestions or other issues.

Until then, happy writing!

Sincerely,
Joseph

Twinword Inc.