Went onto my stats page through a link, but can get no further as a red message came up that my site has been disconnected!
I contacted Bluehost Live Chat and they replied that they could see
that the IP address for the domain womenintheservices.com wasn’t set properly.
I had no idea what that met, as up until this week, it had been ok and I had changed nothing except renewed the site for a further year with Bluehost.
Part of conversation:-
(Bluehost) Do you want me to set it to to Bluehost server IP?
(11:26)(Me) where was it set from before?
(11:28) [Bluehost contact] Name: womenintheservices.com
(I then agreed to let Bluehost set it to their server IP)
{Bluehost] I have changed the IP address to Bluehost server IP. DNS changes will take up to 4 hours for propagation. Please check after 4 hours.
So I’m assuming this is ok and I’ll be checking my site in a couple of hours.
Spoke too soon. It still comes up with error code 404.
Hello,
Is it when you enter your credentials that you get the 404?
if so check your wp-admin error_log should be something close to
../public_html/wp-admin/error_log
(unless it is in a subfolder) then it should be something like:
../public_html/subfolder/wp-admin/error_log
you can look at the log and see errors that would be causing issue for that, if you are unsure how to do this or what the errors mean then you should be able to contact you hosting providers support and get some help.
This can be related to plugin or theme issues, making sure your plugins are up to date and that the theme is also up to date along with being on the most recent version of wordpress.
Once more I can’t access our wordpress site. Error code 404 as before.
