Moderator
t-p
(@t-p)
First off, go to Users->Your Profile. – Make sure that the box marked “Disable the visual editor when writing” at the top of the screen is not checked. – If it is checked, then uncheck it and scroll down to the bottom of the page and click the “Update Profile” button to save your settings.
Disable the visual editor when writing is not checked.
Moderator
t-p
(@t-p)
Have you tried:
– deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
– resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems.
– switching to the unedited default Theme (Twenty Sixteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
– If all the above steps do not resolve the issue, then try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Read the Manual Update directions first.
– Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong.
What’s the best way to do a “full” backup of site and database?
I have a lot of custom css that I’m afraid of losing.
