• Resolved zanjoho

    (@zanjoho)


    Hi,

    Installed this plugin couple hours ago and I cant seem to connect with facebook properly.

    I have added the app ID properly.
    I have activated the app with a valid email.

    When I click on the facebook login button, the popup wants me to login with facebook. After putting correct username and password it tells me that it wants to pull information like email etc. I accept.
    Then nothing happens. It redirects me to the homepage again, and I am still not logged in. However, I am logged in to facebook if I open facebook.com after.

    When I check wordpress admin page for Users there is no new user registrated.
    But I can register new users the normal way, with username and email.

    Why isnt it creating a new user in my wordpress? Right now it only logs me into facebook.

    Thanks in advance for any help.

    Sincerely,
    Z
    https://wordpress.org/plugins/super-socializer/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi Z,

    Some other plugin might be interfering with Social Login process. You would like to try deactivating other plugins one-by-one to see which one is causing this. If you are still unsure about this, we would need your website url to look into it.

    Thread Starter zanjoho

    (@zanjoho)

    Thanks for the quick answer.
    I currently only use Akismet, bbPress, Limit login attempts, rename wp-login.php and super socializer plugins. All updated to latest versions.

    I tried deactivate them one by one, no luck there.

    Here is the site: http://www.fanzone.se/

    Plugin Author Heateor Support

    (@heateor)

    Would you email admin login details at support[at]heateor[dot]com with privilege to edit plugin code, so that we can look into it?

    Thread Starter zanjoho

    (@zanjoho)

    Again thanks for such quick answers!
    I have sent the mail for you at support[at]heateor[dot]com.

    Sincerely,
    Z

    Thread Starter zanjoho

    (@zanjoho)

    Super Socializer -> General options -> Delete all the options on plugin deletion -> is now disabled/deselected

    Plugin Author Heateor Support

    (@heateor)

    Okay, bear with us.

    Thread Starter zanjoho

    (@zanjoho)

    I must say excellent support! Very quick answers here on the forums and also at support[at]heateor[dot]com.

    A big thank you!

    Sincerely,
    Z

    Plugin Author Heateor Support

    (@heateor)

    You’re welcome

Viewing 8 replies - 1 through 8 (of 8 total)

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