ERROR: Cannot transfer backup to FTP server!

  • Resolved GeorgeVempeny

    (@georgevempeny)


    10 years, 2 months ago

    Hi,
    The plugin is able to create archives and also able to establsih connection with ftp server. But, unable to upload file.
    NOTE: This behaviour happens only when the job is running in background. If the user is logged in to the dashboard during the job running, the backup will happen without any issue.

    Any advice on this please?

    <<<<<<<<<<<<<<<<<<<<<<<<LOG>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    [INFO] BackWPup 3.2.3; A project of Inpsyde GmbH
    [INFO] BackWPup job: Scheduled backup
    [INFO] Logfile is: backwpup_log_317803_2016-02-28_04-01-00.html
    [INFO] Backup file is: Nimbo_PROD_2016-02-28_04-01-00.tar.bz2
    [28-Feb-2016 04:01:00] 1. Try to backup database …
    [28-Feb-2016 04:01:00] Connected to database nimboteaull8em7f on sv2test.yyyy.xxxx.com
    [INFO] BackWPup 3.2.3; A project of Inpsyde GmbH
    [INFO] BackWPup job: Scheduled backup
    [INFO] Logfile is: backwpup_log_317803_2016-02-28_04-01-00.html
    [INFO] Backup file is: Nimbo_PROD_2016-02-28_04-01-00.tar.bz2
    [28-Feb-2016 04:01:00] 1. Try to backup database …
    [28-Feb-2016 04:01:00] Connected to database nimboteaull8em7f on sv2test.yyyyy.xxxx.com
    [28-Feb-2016 04:01:03] ERROR: Error while writing file!
    [28-Feb-2016 04:01:03] 2. Try to backup database …
    [28-Feb-2016 04:01:03] Connected to database nimboteaull8em7f on sv2lxcmndb01.corp.equinix.com
    [28-Feb-2016 04:01:05] Added database dump “nimboteaull8em7f.sql” with 42.63 MB to backup file list
    [28-Feb-2016 04:01:05] Database backup done!
    [28-Feb-2016 04:01:05] 1. Trying to make a list of folders to back up …
    [28-Feb-2016 04:01:05] Added database dump “nimboteaull8em7f.sql” with 52.32 MB to backup file list
    [28-Feb-2016 04:01:05] Database backup done!
    [28-Feb-2016 04:01:06] 1. Trying to make a list of folders to back up …
    [28-Feb-2016 04:01:17] Added “wp-config.php” to backup file list
    [28-Feb-2016 04:01:17] 1712 folders to backup.
    [28-Feb-2016 04:01:17] 1. Trying to generate a file with installed plugin names …
    [28-Feb-2016 04:01:18] Added plugin list file “Nimbo.pluginlist.2016-02-28.txt” with 3.12 kB to backup file list.
    [28-Feb-2016 04:01:18] 1. Trying to generate a manifest file …
    [28-Feb-2016 04:01:18] Added manifest.json file with 5.26 kB to backup file list.
    [28-Feb-2016 04:01:18] 1. Trying to create backup archive …
    [28-Feb-2016 04:01:18] Compressing files as TarBz2. Please be patient, this may take a moment.
    [28-Feb-2016 04:01:18] Added “wp-config.php” to backup file list
    [28-Feb-2016 04:01:18] 1593 folders to backup.
    [28-Feb-2016 04:01:18] 1. Trying to generate a file with installed plugin names …
    [28-Feb-2016 04:01:18] Added plugin list file “Nimbo.pluginlist.2016-02-28.txt” with 3.12 kB to backup file list.
    [28-Feb-2016 04:01:18] 1. Trying to generate a manifest file …
    [28-Feb-2016 04:01:18] Added manifest.json file with 5.26 kB to backup file list.
    [28-Feb-2016 04:01:18] 1. Trying to create backup archive …
    [28-Feb-2016 04:01:18] Compressing files as TarBz2. Please be patient, this may take a moment.
    [28-Feb-2016 04:22:26] Backup archive created.
    [28-Feb-2016 04:22:26] Archive size is 1.86 GB.
    [28-Feb-2016 04:22:26] 38529 Files with 2.06 GB in Archive.
    [28-Feb-2016 04:22:26] 1. Try to send backup file to an FTP server …
    [28-Feb-2016 04:22:26] Connected to FTP server: sv2testapp.yyyy.xxxxx.com:21
    [28-Feb-2016 04:22:26] FTP client command: USER george
    [28-Feb-2016 04:22:26] FTP server response: User george logged in.
    [28-Feb-2016 04:22:26] FTP client command: SYST
    [28-Feb-2016 04:22:26] FTP server reply: UNIX
    [28-Feb-2016 04:22:26] FTP current folder is: /nimbo-PROD/
    [28-Feb-2016 04:22:26] FTP client command: PASV
    [28-Feb-2016 04:22:26] FTP server reply: Entering normal mode
    [28-Feb-2016 04:22:26] Starting upload to FTP …
    [28-Feb-2016 04:23:04] Backup archive created.
    [28-Feb-2016 04:23:04] Archive size is 1.90 GB.
    [28-Feb-2016 04:23:04] 37361 Files with 2.04 GB in Archive.
    [28-Feb-2016 04:23:04] 1. Try to send backup file to an FTP server …
    [28-Feb-2016 04:23:04] Connected to FTP server: sv2testapp.yyyy.xxxxx.com:21
    [28-Feb-2016 04:23:04] FTP client command: USER george
    [28-Feb-2016 04:23:04] FTP server response: User george logged in.
    [28-Feb-2016 04:23:04] FTP client command: SYST
    [28-Feb-2016 04:23:04] FTP server reply: UNIX
    [28-Feb-2016 04:23:04] FTP current folder is: /nimbo-PROD/
    [28-Feb-2016 04:23:04] FTP client command: PASV
    [28-Feb-2016 04:23:04] FTP server reply: Entering normal mode
    [28-Feb-2016 04:23:04] Starting upload to FTP …
    [28-Feb-2016 04:24:34] WARNING: ftp_nb_fput(): Restart position accepted (14778855).
    [28-Feb-2016 04:24:34] ERROR: Cannot transfer backup to FTP server!
    [28-Feb-2016 04:24:34] 2. Try to send backup file to an FTP server …
    [28-Feb-2016 04:24:34] Connected to FTP server: sv2testapp.yyyy.xxxxx.com:21
    [28-Feb-2016 04:24:34] FTP client command: USER george
    [28-Feb-2016 04:24:35] FTP server response: User george logged in.
    [28-Feb-2016 04:24:35] FTP client command: SYST
    [28-Feb-2016 04:24:35] FTP server reply: UNIX
    [28-Feb-2016 04:24:35] FTP client command: PASV
    [28-Feb-2016 04:24:35] FTP server reply: Entering normal mode
    [28-Feb-2016 04:24:35] Starting upload to FTP …
    [28-Feb-2016 04:26:05] WARNING: ftp_nb_fput(): Restart position accepted (49889385).
    [28-Feb-2016 04:26:05] ERROR: Cannot transfer backup to FTP server!
    [28-Feb-2016 04:26:05] 3. Try to send backup file to an FTP server …
    [28-Feb-2016 04:26:05] Connected to FTP server: sv2testapp.yyyy.xxxx.com:21
    [28-Feb-2016 04:26:05] FTP client command: USER george
    [28-Feb-2016 04:26:05] FTP server response: User george logged in.
    [28-Feb-2016 04:26:05] FTP client command: SYST
    [28-Feb-2016 04:26:05] FTP server reply: UNIX
    [28-Feb-2016 04:26:05] FTP client command: PASV
    [28-Feb-2016 04:26:05] FTP server reply: Entering normal mode
    [28-Feb-2016 04:26:05] Starting upload to FTP …
    [28-Feb-2016 04:27:35] WARNING: ftp_nb_fput(): Restart position accepted (84999915).
    [28-Feb-2016 04:27:35] ERROR: Cannot transfer backup to FTP server!
    [28-Feb-2016 04:27:35] ERROR: Step aborted: too many attempts!
    [28-Feb-2016 04:27:35] One old log deleted
    [28-Feb-2016 04:27:35] ERROR: Job has ended with errors in 1595 seconds. You must resolve the errors for correct execution.
    [28-Feb-2016 04:27:41] Backup transferred to FTP server: /nimbo-PROD/Nimbo_PROD_2016-02-28_04-01-00.tar.bz2
    [28-Feb-2016 04:27:41] Job done in 1601 seconds.

    https://wordpress.org/plugins/backwpup/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Daniel Hüsken

    (@danielhuesken)

    10 years, 2 months ago

    Ca you test what happens if you go to BackWPup > Settings > Tab: Network and then set up a WordPRess user Authentication.

    Thread Starter GeorgeVempeny

    (@georgevempeny)

    10 years, 2 months ago

    Hi Daniel,

    Its a clustered environment. With the plugin data shared between two machine. So is there a way we can invoke the CRON from just one machine.

    Something like hardcoded machine hostname url in the backwpup.php file. So that the cron job is invoked only in one clustered machine?

    I couldn’t try the above option mentioned by you as it is a PRODUCTION environment.

    I believe the issue is happening because cron job is invoked from multiple machine for the same shared plugin file. So setting the url as hardcoded should resolve this issue i believe.

    Regards,
    George

    Plugin Contributor Daniel Hüsken

    (@danielhuesken)

    10 years, 2 months ago

    Hi George,

    is the wordpress installation for the cluter on the same file system?

    did you have BackWPup > Settings > Tab: Job Maximum execution time configured ?

    The only difference betwen starting a job in Backend or with cron is that the first will start the job bei calling wp-cron.php and run the process in wp-loaded and the other starts it with a normel cron call.

    Thread Starter GeorgeVempeny

    (@georgevempeny)

    10 years, 2 months ago

    Hi Daniel,
    Only the wp-content folder is shared between the clustered machines.
    The Maximm execution time is “0” which i believe is disabled.

    Each clustered App Server has its own wp-cron.php file.
    Is there anyway i can instruct the BackWpup plugin to trigger the cron job on App server-01 without triggerring App server-02.?

    Regards,
    George

    Plugin Contributor Daniel Hüsken

    (@danielhuesken)

    10 years, 2 months ago

    Hi George,

    we are heavy discuss about your problem.

    For our interest is where good to have a Debug log that you kan setup in BackWPup > Settings > Tab: Logs and that rerun the job. Send it too d dot huesken at inpsyde dot com.

    If there also a DB Cluster in background?
    Did you use a Multisite installation?

    The only solution that i see in moment is to run BackWPup on command line and start a job from there. You can use wp-cli for that.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘ERROR: Cannot transfer backup to FTP server!’ is closed to new replies.

Tags