• Resolved dcassara

    (@dcassara)


    I don’t know where to start with this – I’ve set up many custom ecommerce sites, but first time with woocommerce – seemed so simple.
    It is using SSL.
    Steps:
    Installed Authorize.Net WooCommerce Lightweight Addon.
    Entered the ID and Transaction Key on Checkout Process with Enable Authorize Only Mode while testing.
    Set up a .01 cent product.
    Added it to the cart, entered a valid credit card number and got this message.
    PROBLEM CONNECTING TO THE PAYMENT GATEWAY.
    I tried it in both Test mode and Live mode.
    Where would I find any information on this error?
    What port does authorize.net need open if other than 443?

    https://wordpress.org/plugins/woocommerce/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Riaan K.

    (@riaanknoetze)

    Hi dcassara

    It’d be best to check with the developers of that plugin as it’s not one that’s part of WooCommerce by default, nor is it one that was developed by WooThemes / Automattic

    Thread Starter dcassara

    (@dcassara)

    Do you have a plug-in for Authorize.net?

    Plugin Contributor Mike Jolley

    (@mikejolley)

    We do, but it sounds like a problem with your API keys so you’d be affected with all auth.net extensions. Contact the author for help first 🙂

    Thread Starter dcassara

    (@dcassara)

    Please tell me how to find your plug-in – I have verified the keys.

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Thread Starter dcassara

    (@dcassara)

    Where is the download link?
    We just want SIM – the customer will input their CC info on our site or Auth.net’s – don’t care.
    Don’t need to save the credit card info itself, but of course want to save name, address, phone, email which I’ll have to find a way to put into our database, not the WordPress database, including the item information.

    What we need is so simple and is becoming weeks upon weeks of nothing getting done because of one problem after another – is it really this difficult?

    Switching back to our custom solution tomorrow if can’t find a plug-in to do this by then. Sorry for the frustration coming through.

    Plugin Support Riaan K.

    (@riaanknoetze)

    Hi dcassara,

    Mike’s link is a comparison for all the authorize.net payment gateways that’s sold by WooThemes. For CIM directly, it’s available for sale at: http://www.woothemes.com/products/authorize-net-cim/

    Thread Starter dcassara

    (@dcassara)

    OK, but we don’t need CIM, just AIM.

    I also saw that wooThemes had a booking plug-in?
    This could solve a lot of problems for us.
    I tried a bunch of plug-ins that weren’t what we need – what we need is very simple actually.

    I can’t post publicly the link where I’ve set up the test site – is there any way we can do a Skype or even just a private email so I can see if I can use your plug-ins for what we need to do?
    It would be sooooo much easier.

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Hmm if you’re looking for a consultant to help you choose some solutions, perhaps take a look at https://www.woothemes.com/wooexperts/

    For auth.net the page I linked to explains the different versions. Maybe you missed:

    The AIM version also supports Authorize.net SIM and Authorize.net emulation.

    Thats here https://www.woothemes.com/products/authorize-net-aim/

    But again, maybe you should contact the support for the plugin you have bought already before jumping over.

    Thread Starter dcassara

    (@dcassara)

    WP did not work out for our needs, so we went custom.

Viewing 10 replies - 1 through 10 (of 10 total)

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