Thread Starter
Dave
(@dcutri500)
I was able to temporarily fix it by adding the class directly to the indicated file like this:
$box.addClass(customClass).addClass(‘sg-popup-content’);
$overlay.addClass(customClass).addClass(‘sg-popup-overlay’);
because contentCustomClassName and overlayCutsomClassName are both undefined (lines 943 and 945).
Obviously this will not hold up after the next update, so please let me know what else I can do? Thanks.
I’ve run into this problem too. I don’t want to edit the js.
Dear users,
The issue was fixed in v2.1.9, please update the plugin.
Thank you for reporting.
Best Regards,
Sygnoos Team.
Thanks all’s well with my installation
That’s great!
If you have a couple of minutes, could you please leave a review for our plugin? It is very important for us. This is the link:
https://wordpress.org/support/view/plugin-reviews/popup-builder
If you have more questions, please don’t hesitate on contacting us!
Best Regards,
Sygnoos Team.
I have the newest update Version 2.3.4 (just updated ) and text is blank. Was ok before.
Please advise.
Dear @aashepaa,
Could you please give us your site URL with a popup inside so we can check your issue?
Also, did you set width and height of the popup?
Best Regards,
Sygnoos Team.
Hi there,
I just updated to the version 2.3.4 and the pop up doesn’t work anymore. It doesn’t show a pic at all…
Please advise
Dear @vantunovic,
Please, give us your site url so we can check your issue.
Best regards,
Sygnoos Team.
Hi,
Also updated to 2.3.4 and now the plugin is no longer displaying content in any of my popups. This page has multiple popups if you can check for me.
http://www.internetmarketingteam.co.uk/pay-per-click-ppc-management/
Please advise. Many thanks
Dear @dja360,
We have fixed the issue, but as it’s in our upcoming updates, please, contact us directly, so we can assist you and send the modified version.
wp-popup@sygnoos.com
Best regards,
Sygnoos Team.
