Multiple Tabs and Contact forms not working

  • instrotek

    (@instrotek)


    10 years, 2 months ago

    I looked through the different posts to see if there were discussions on the same problem, but I didn’t see any. Recently, I updated WP from version 3.2 to 4.4. After the update I noticed the pages with multiple tabs did not work (would not open) nor did the contact form. When I tried the form with the captcha feature, it would give an error message and not send. When I removed the captcha from the form and tested it, it seemed to go through okay, however I would never receive the email. Any help on this would be greatly appreciated since I am at a loss as to why it’s not working.

    Here is a link to one of the pages with multiple tabs. I’ve removed the “Request a Quote” tab with contact form and have temporarily replaced it with a link to send an email.

    http://instrotek.com/material-testing/laboratory-products/corelok/

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  • jon

    (@adiant)

    10 years, 2 months ago

    This is almost certainly a Theme issue. Since you are using a commercial theme (Polyon) not in the WordPress Theme directory, you need to talk to the support folks for the Theme. Part of what you paid for the Theme pays for that support.

    Paid Themes are not supported on the wordpress.org forums, as explained here: http://codex.wordpress.org/Forum_Welcome#Commercial_Products
    The main reason for that is that source code is not available for viewing and running, which is what is required to help you.

Viewing 1 replies (of 1 total)

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