How to disable and hide mandatory fields

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author JoomSky

    (@rabilal)

    10 years, 6 months ago

    Hi,

    These fields are required in system.
    If you unpublished them, system may not work properly. So we make them required. You can not unpublished them.

    Regards,
    Ahmad Bilal

    Thread Starter sokson

    (@sokson)

    10 years, 6 months ago

    What about making the fields read only since email and fullname is default

    Plugin Author JoomSky

    (@rabilal)

    10 years, 6 months ago

    Hi,

    We do not recommend to make full name to read only.

    Edit
    ../plugins/js-support-ticket/modules/ticket/tpls/addticket.php

    Existing code
    echo JSSTformfield::text(’email’, $email, array(‘class’ => ‘inputbox’, ‘data-validation’ => ’email’,));

    New code (Bold)
    echo JSSTformfield::text(’email’, $email, array(‘class’ => ‘inputbox’, ‘data-validation’ => ’email’, ‘readonly’=>’true’));

    Regards,
    Ahmad Bilal

    Thread Starter sokson

    (@sokson)

    10 years, 5 months ago

    You are awesome Ahmad, thanks a lot.

    Now I can enjoy your awesome plugin!

    Thread Starter sokson

    (@sokson)

    10 years, 5 months ago

    I just noticed the fields I created and made them *required are still allowing ticket to submit.

    Thread Starter sokson

    (@sokson)

    10 years, 5 months ago

    Hi rabilal,

    I created some fields under “create user field”

    After creating the fields and making it required, ticket still submit despite the fact that the fields are empty.

    Please why is this???

    Thanks.

    Thread Starter sokson

    (@sokson)

    10 years, 5 months ago

    Thanks a lot, I figured it out.

    Apparently I didn’t set it as required under “Field Ordering”

    Thanks once again.

Viewing 7 replies - 1 through 7 (of 7 total)

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