Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter 294e043ww

    (@294e043ww)

    I performed a password reset for the customer.

    when I attempted to log in as him, it did not work with both the following:

    username & newpassword
    email & newpassword

    so, my customer, and probably other customers, are unable to login and must checkout as a guest.

    Probably something to do with the template. Any website url?

    The error message is just blank.

    In that case I would check and see if the template modifies form-login.php or some other woocommerce template file.

    You can check yourtheme/woocommerce/myaccount/form-login.php. to see if the file exists. I would just either delete it or replace it with the updated form-login file and see what happens.

    https://github.com/woothemes/woocommerce/blob/master/templates/myaccount/form-login.php

    You might also need to replace other php files with myaccount.

    Thread Starter 294e043ww

    (@294e043ww)

    Could you please remove the domain mame and replace it with automatic expiring URL shortener which I provided?

    If shorteners aren’t allowed, please remove it.

    The URL is open to the public where search engines will capture this information, which I don’t prefer.

    Thanks for the tips, I’ll check it out.

    Plugin Contributor Mike Jolley

    (@mikejolley)

    If the error is missing its likely a security plugin hiding messages.

    R.e not remembering, its just a cookie WordPress sets. Some users could have cookies blocked or disabled, or just clear cache and lose their logged-in status.

Viewing 5 replies - 1 through 5 (of 5 total)

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