Can you give me your website URL for further checking?
@designwall I can confirm that the same thing is happening with a site I have this installed in. Ours is behind a firewall for a corporate client. I’m going to be testing it through for plugin conflicts later this week, but if you find anything out in your testing on his site, it would be helpful.
I’ll be monitoring this thread too. I’ll give feedback myself in a few days when I know more.
Thread Starter
JBCO
(@jbco)
@designwall – I’d prefer not to post it on here for SEO reasons – I can email it if you’d like.
I rolled back to a past version though to maintain functions for the time being.
Let me know
Thanks!
Thread Starter
JBCO
(@jbco)
It’s fine – we’ll just wait until the plugin is updated again or test it on another site that’s not live – thanks.
Thread Starter
JBCO
(@jbco)
Not sure why this was marked resolved – just tried updating to the newest version 1.4.2.3 and the site now just won’t load correctly – especially on the pages with DWQA
Can you give me a screenshot for further checking?
Jackie.
I’m wondering if the issue we are having is this:
1.4.0
New: Template Structure Updates
New: Core Performance Improvements
New: Add Questions Listing By Author page
New: Optimize Questions & Answers Editing
New: Add Breadcrumbs
New: Improve ‘Subscribe Question’ Feature
New: Simplify the question status
I went back through the changelog to see what was dramatically changed. In my theme, I had previously created a /dwqa-templates/ folder, this was done to make various modifications to them template files for DWQA. It seems that since 1.4.0, that the original methods for modifying the templates files is no longer supported. I ran some tests on my site against version 1.4.2.3 and I disabled my themes DWQA folder by renaming it /dwqa-templates-hold/ and everything started to display correctly. It looks like the major template structure changes in 1.4.0 are at the root of the problem here and that we have to handle it individually in the theme.
My question to Jackie is, what kind of template structure changes were made in 1.4.0, and if we wanted to keep our own customizations that we made in our themes, what do we need to do?
Only content inside template files was changed. You still can override via the same way of DWQA 1.3
Regards,
Jackie
