What do you have in the Additional Headers field?
Many thanks for the prompt reply, now my Additional headers field is:
Rispondi a: [your-email]
I tried different settings, and this is the only one which sends the email without “red error”.
I tried first using:
Reply-To: [your-name] <[your-email]>
or
Sender: noreply@yourdomain.com
Reply-To: [your-name] <[your-email]>
but it didn’t work.
I use Contact Form 7 in other site with same theme and same server and it always works fine.
Remove all the lines from the Additional Headers field since those you have now are invalid for mail header.
If I leave the Additional Headers field blank the red error messages appears.
What do you have in the other fields in the Mail tab?
To= myname@mysite.com
From= [companyname] <wordpress@mysite.com>
Subject= Contact Form XYZ
Additional Header= Rispondi a: [your-email]
Message Body=
Contact Form XYZ
From: [companyname] <[your-email]>
<h3>INFORMAZIONI</h3>
<p>Nome Utente
[username] </p>
<p>Settore
[settore] </p>
Exclude lines with blank mail-tags from output= NO
HTML content= YES
Why do you still have this?
Additional Header= Rispondi a: [your-email]
What is “Rispondi a”? What do you expect from this?
“Rispondi a” is the italian translation of “Reply-To”…. This is a mistake, I suppose!
I tryed a lot of different configurations: with “Rispondi a” the mail starts and arrives (but with html error). if I use “Reply-To” the mail doesn’t start, red error.
In another site using the same theme, same plugins and same server, “Reply-To” works perfectly!
That’s odd, but I’m curious to know why you thought to use the “Rispondi a”. I ask this because I think I have seen before other users also use “Rispondi a”. Did anyone suggest you use it?
Nobody suggested it to me, I thought that “Reply-To” was just text shown in the email, so I translated it in italian; probably it’s not just a simple text but it’s a code that affects the right running of the form.
We got 2 very similar problems on a multisite-installation:
1. Since updating ContactForm7 no mails were send anymore. The forms we are using are very simple. The frontend-user just has to fill in name and phone-number and can ask for beeing called. Even the senders e-mail-address is not asked for.
We figured out, that after the update e-mails will be sent if the senders e-mail-address is added. So we added the field.
2. Now the second problem accurs: the mails are delivered formatted as described by Renzo Bassi:
[ Moderator note: code fixed. Please wrap code in the backtick character or use the code button. ]
Reply to: <info@xyz.de>
MIME-Version: 1.0
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 8bit
<style>
body, html {
font-family:Arial, Helvetica, sans-serif;
line-height:1.5em;
}
</style>
<p>Betreff: Unverbindliche Anfrage
… and so on
So we tried turning html-content-type = off and describe the mail form without any html-code. Now mails arrive properly but without the german “Umlaute” (ä, ü, ö, ß) which are very important to get the names right.
Any idea, how to solve the problem?
Thanks a lot for your answer in advance!
Stephan
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
okay, thanks for the immediate answer
Stephan
