Since that is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best.
http://support.wpbakery.com/
Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.
I have read the comment above by James Huff, I know this ins’t a product that is supported by the wordpress team because it is a commercial plugin.
BUT, Tony, did you ever receive or discover an answer to this problem? I’m working with ActiveCampaign (very similar to infusionsoft) and Visual Composer is doing the same thing to me. I wish the site wasn’t using VC, but it is already deeply worked into the current site and they won’t be changing it very soon. Please let me know if you’ve discovered a solution to this.
I did notice when I popped over into firefox with firebug that Visual Composer is adding <p></p> elements to each new option in the select element.
Thanks!
Hey Brett, the only work around I found was to remove the HTML form completely and embed the the script tag that builds the form that InfusionSoft provides. If that makes sense.
Not sure about Active Campaign, but with InfusionSoft when you build a form, it provides the HTML and a javascript call that builds the form at run time. After trying literally everything I knew how to do to get that text editor to play nice with my forms, I wound up removing all form instances and utilizing the javascript call, and it works perfect.
The only issue comes with styling. Luckily the page that I implemented these forms in had a white background, because for some reason when you make calls to IS this way, I cannot control the style. How it looks in IS, is how it will look on the page. It was either overwriting or not recognizing the CSS I threw at it, so I just let it be and moved on with other tasks.
Hope that helps. Cheers
I’ve used Infusionsoft and ActiveCampaign and they are both almost identical to each other as far as embedding the form from the CRM to the site. I discovered a solution just now and it was way more simple than I was even thinking…
The original problem I had was extra lines added by ActiveCampaign to my html form that looked like this:
<fieldset class="form-group">
Please Select a Room
<select name='field[1]' class="form-control">
<option value='Kitchen' >
Kitchen
</option>
<option value='Bath' >
Bath
</option>
</select>
</fieldset>
The answer was to simply make the options elements all one line like this:
<fieldset class="form-group">
Please Select a Room
<select name='field[1]' class="form-control">
<option value='Kitchen' >Kitchen</option>
<option value='Bath' >Bath</option>
</select>
</fieldset>
Once I did this it functioned properly as a selection on a form.
