Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator James Huff

    (@macmanx)

    What plugin are you using for the contact form, or is a it a built-in feature of your theme?

    Thread Starter sergiomsperb

    (@sergiomsperb)

    Hello James,
    The contact form is a built-in feature from the theme.

    Recommended to add functionality with a plugin instead of a theme. Try using Contact Form 7, or Gravity forms.

    Moderator James Huff

    (@macmanx)

    Ok, since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best.

    https://templatic.com/contact/

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter sergiomsperb

    (@sergiomsperb)

    Ok. We appreciate your feedback.
    We made contact with the creator of the theme. They are already working on how to fix this.
    Regards,
    Sergio Sperb

    Moderator James Huff

    (@macmanx)

    You’re welcome!

Viewing 6 replies - 1 through 6 (of 6 total)

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