Hello,
Thanks for using our theme.
Please tell me what browser you’re using and what operating system do you have?
Hi, Fruitful Code,
I’m seeing the issue reported by metaodi, but for both main and sub menu items. Browser is Safari running on iPhone IOS 9.3. Please let me know if you need additional details.
Thank you for a great theme and for your great support.
Hi,
We have checked the work of the theme at Safari on iPhone IOS 9.3 and it works good as on the other devices in any browser.
In our demo do you also need 2 clicks to open sub-menu?
http://themes.fruitfulcode.com/fruitful/
Regards
Hi, Fruitful Code,
I confirmed that my observed behavior is the same on your demo site: two clicks to open menu and submenu items. Specifically, here is what I observe (there may be other ways to observe this, but I’m being as specific as possible for duplication):
1. Open http://themes.fruitfulcode.com/fruitful/ on iphone safari browser
2. From home page, click navigation bar (upper right)
3. Click on any menu item (main or sub). The menu item becomes highlighted, but no action is taken
4. Click on the menu item again to follow the link
My iPhone configuration is as follows:
IOS 9.3.1
Javascript: Enabled
Allow Cookies from Site Visitied
Block Pop-ups: disabled (I normally keep this enabled, but disabled it for this test)
If there is anything else that I can provide to you, just ask. Thank you again for a great theme.
Unfortunately we can’t reproduce the problem to solve it.
Try to switch to the default theme. Make sure that the problem is with the theme not with device you are using
Regards
Thank you very much for trying to duplicate this. I experience it on my iPad2 and iPhone 4s. These are both older devices which may be the problem. I will try to test with newer devices. Thank you again for your support and for a great theme.
Hi,
Our developers try to resolve this problem. I’ll let you know about the results as soon as possible.
Best regards
Hi,
This problem has already resolved in the new developers version of Fruitful theme. You can upload it from github:
https://github.com/Fruitfulcode/Fruitful
Regards
Thank you! I’ll probably wait for the fix to be available as a general update, but will try to test sooner if possible. I appreciate the great support for such a nice theme. Well done!
I confirmed that this is fixed in the fruitful theme version 3.3.1. Thank you very much! Great theme and Great support.
Hi, Even if this issue is fixed with the fruitful theme version 3.3.1 I have downloaded, it seems remaining it on Ipad with firefox the same issue. Can I fix it myself ?
However, I rates five stars the theme. 😉
Hi Piccolacipolleta,
Thank you for using our theme
We know about this issue with Firefox. Unfortunately now we don’t have the solution for this problem for you.
Best regards
Gasp! I hope the friend to whom I made the website won’t say any words about it…
I hope you will fix it soon or later. I’ll pay attention to the next upgrade. However, your answers come so quickly, you’re forgiven.
Best regards
Our developers working around this problem now. I hope it will be solved soon. I’ll let you know as soon as possible.
Regards
