• http://www.nineteenspices.com is my blog, and it’s gone. help!

    it is giving me an error message on the admin screen that “the site cannot be accessed”.

    and then when i go to download “jetpack manage” i get this message “Sorry, the page you were looking for in this blog does not exist. “

    what is happening?!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    I can see the site just fine.

    Can you log in at http://www.nineteenspices.com/wp-login.php instead?

    Thread Starter jcmerk19

    (@jcmerk19)

    I cannot. When I enter my [what I thought were my] admin credentials, it brings me to my Dashboard which only shows “Profile” on the right hand column, and when I go try to do anything it tells me that I have “Insufficient Access” to anything…it’s like I’m not an admin anymore to my own site! 🙁

    Moderator James Huff

    (@macmanx)

    It sounds like your account may have lost admin privileges for some reason.

    If you are not using Multisite, access your database via phpMyAdmin (most hosting providers offer this in their control panel), go to the wp_users table and find the row for your user_login . Note the ID of this row. Now, go to the wp_usermeta table and find the wp_capabilities row for your user_id . Set the value of this row to:

    a:1:{s:13:"administrator";b:1;}

    Thread Starter jcmerk19

    (@jcmerk19)

    Unfortunately I am in no way tech-savvy…what you just wrote might as well be Japanese…I’m sorry. I have Bluehost…does that help?

    Moderator James Huff

    (@macmanx)

    You’ll find phpMyAdmin in cPanel. Give it a shot, see if you can find the section described.

    If you can’t, contact Bluehost, I’m sure they can help. 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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