Woocommerce and Ecwid
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Hi, May I know if I maintain both shopping carts (woocommerce and ecwid)together, any conflicts may arises? I want the FB store to link to my website, that was why I installed ecwid plugin. At the current moment, I don’t plan to migrate from woocommerce to ecwid.
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Hi,
Ecwid Customer Care Team here.
Basically, the answer to your question is yes. You can use Ecwid to display your products on Facebook and keep selling in Woocommerce. That is not a common case, as usually our store owners use Ecwid to sell on a website and on Facebook at the same time. Thus they can manage store settings and keep track of sales and inventory in one Control panel.
Here is how you can use Ecwid to display your products on Facebook now:
1. Create Ecwid store here https://my.ecwid.com
2. Add products to your Ecwid store. To speed up the proccess, use a csv file. You should export products from Woocommerce in a csv file, change the file format to meet the requirements of Ecwid import format and import the products. See instructions here https://help.ecwid.com/customer/portal/articles/1169545
3. Add Ecwid store to Facebook. Once you have added the products to your store, it is easy to do it. Ecwid can be easily added to any website, blog or Facebook. Please, see the instructions on how to add it to Facebook here https://help.ecwid.com/customer/portal/articles/1070942#HowtoaddyourstoretoFacebook
4. Set up your Ecwid store to use it as a catalog. Here is how: https://help.ecwid.com/customer/portal/articles/1178883
5. You can add a note to your Ecwid store explaining that this is just a catalog and an active store is at the other link. For example, add it to the description of the store root category.
6. That’s it! Your catalog in Ecwid is ready.Let me please also note the following things:
– Since you will use two shopping carts, when you need to add or remove a product, you will have to do it twice: in Woocommerce and in Ecwid. Unfrotunately, they cannot be synchronised. If you need to update many products at once, you can use a csv file.
– When your product catalog in Ecwid is ready, you can try adding the store to your website to see what it will look like. To do that, you should simply add a code, which you can generate here https://help.ecwid.com/customer/portal/articles/1171115-product-browser#GenerateCode after you register your Ecwid store. If you use Ecwid as a store on Facebook and on the website, you will be able to use one Control panel to see orders and manage the store. Thus, you won’t have to add products to two systems, they will be kept in one. Also, your customers will not have to go to another website when they get to your Facebook store to place an order. Our experience says that when customers have to move from one site to another, that decreases the sales. Please, consider this. If you like the way it will work, we can help you move your store to Ecwid.
You can always contact us on our forum here https://www.ecwid.com/forums Feel free to write.
Hey Yeeweiloo,
Did this advice help you? May we help with anything else?
Hi,
Actually I didn’t try your product catalog because I am not sure whether the sales will be tracked or not (have to remove add to cart button and quantity). If it is not, then it is not something I am looking at.
Furthermore, I am not sure how to use the css code because I am just a beginner.
Are you able to show me how is the catalog look like? And will the sales be tracked via catalog?
Hi,
Glad to see your reply.
You can see what Ecwid product catalog looks like on Facebook in our demo store here https://www.facebook.com/ecwid/app/251458316228/
All orders that are placed in your Ecwid store are displayed in Control panel > My sales > Orders. In order details you can see which products were ordered, their amount, customer’s name, email address, etc. The details vary depending on what info you ask the customer during checkout. Also, you can set up email notifications to be sent to your email address when a new order is placed.
Please note that Ecwid tracks only those orders that are placed via Ecwid checkout. Orders placed via Woocommerce will not display here.
As for CSS, there is no reason to worry! All you should do to turn your store into a catalog is to paste several ready-made codes from this article https://help.ecwid.com/customer/portal/articles/1178883 to your store CSS theme (Control panel > Settings > Design > CSS Theme). If you need more help with it, you can always contact us on our forum here https://www.ecwid.com/forums/ We’ll give you more detailed instructions if needed.
Let us know if you have any further questions. Thanks.
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