• Resolved Rik0399

    (@rik0399)


    Love this plugin!

    Having a problem blocking a spammer :

    Delhi, India logged in successfully as “jackthomason”
    IP: 14.195.233.139 [unblock]
    Hostname: static-139.233.195.14-tataidc.co.in

    Tried to block but the same one always comes back?

    Any ideas please?

    HNY to you all!

    https://wordpress.org/plugins/wordfence/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    How long are your blocks set? The default is 5 minutes. So after 5 minutes the block will be removed. Have you tried blocking the IP permanently?

    -Brian

    Thread Starter Rik0399

    (@rik0399)

    @wfbrian,

    Thanks for that, I have tried all sorts of way over the last few weeks.

    Also now trying IP Country Blocker to see if this helps.

    Regards,

    Plugin Author WFMattR

    (@wfmattr)

    @rik0399:

    If the IP appears in the blocked IPs list and still shows up in login attempts, there may be a conflict with another plugin that is stopping blocking from working correctly. If you have other plugins that affect the login process, you could try disabling them temporarily, if possible.

    If the IP doesn’t appear in the blocked IP list when you try to add it, there may be a problem with the database tables. The easiest way to fix it in that case is to turn on “Delete Wordfence tables and data on deactivation”, uninstall Wordfence, and then reinstall it. You will have to set your Wordfence options again, if you do, since this would be a clean installation.

    (You can keep your options and previous blocked IPs by exporting your settings before uninstalling, using the button at the bottom of the page and saving the token it gives you, then importing the options afterward, but if there is a problem with your database, it may not work correctly.)

    -Matt R

Viewing 3 replies - 1 through 3 (of 3 total)

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