Plugin doesn't work after update to 4.4

  • Resolved Ginebiene

    (@ginebiene)


    10 years, 4 months ago

    Hello,
    after updating to WP 4.4 the plugin doesn’t working in the blog. So I get this:Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    Os I telephone with the hoster, and we find – the problem is with this plugin.
    So is there a help?
    You can have a look:
    http://fotografie.reginerichter.de
    If you go to NEWS you will get the info s.o.

    Thanks

    https://wordpress.org/plugins/nextgen-gallery/

Viewing 1 replies (of 1 total)
  • Plugin Contributor photocrati

    (@photocrati)

    10 years, 4 months ago

    @ginebiene – There could be a plugin conflict going on here or at least it should be ruled out. Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

Viewing 1 replies (of 1 total)

The topic ‘Plugin doesn't work after update to 4.4’ is closed to new replies.