custom menus – losing items in list

  • nddevore

    (@nddevore)


    10 years, 4 months ago

    I went into custom menus to edit the text of a custom link – and everything with south!
    i lost many items in the menu and the location (primary) was unset
    I can set the primary location back and it looks right except for all of the items missing from the menu

    when i try to add them back in, the location is unset again and the items do not show up in the primary menu
    it seems like there is a limit??? set on the number of items??? but not sure about that.

    this has not been a very clean update – bullet proof plugin .htaccess was a major issue along with plugins wanting different php versions
    i strongly suggest that everyone backup their site before doing the update – and update in stages – wordpress, check, plugins, check (oops problem), then update themse (oops problem)
    this is what happened to me on several sites and will not update any more till some of this gets resolved

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Marius L. J.

    (@clorith)

    10 years, 4 months ago

    Hi,

    I’ve actually experienced this my self, it isn’t a problem with WordPress, but is caused by a configuration set by your hosting provider. They limit the amount of variables you can submit at a time, and as such the menu items that are sent as variables get truncated (cut off) after a certain point. The menu positioning is the last item that gets included, so it gets cut off as well from the request.

    You could ask your host about raising the limit of the max_input_vars, or the suhosin (a security addon for PHP) settings for max_vars.

    Thread Starter nddevore

    (@nddevore)

    10 years, 4 months ago

    i had my hosting company up the variable limit to 3000 but that did not change what was happening – i got the about page and contact page back, but lost the membership pages, so something else is broken

    Moderator Marius L. J.

    (@clorith)

    10 years, 4 months ago

    If upping the limit to 3000 made it pick up a few more, that’s clearly the reasoning and you need the value upped higher 🙂

    The menu customizer might see some improvements over time though, which would help prevent these situations 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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