Hi you might have a plugin conflict. Can you disabled all your other plugins except this one. Then carry out a test. If that does not work test one of WordPress defaults themes like Twenty Fifteen?
i tested by shutting down all plugins and it still didnt work…something to do with editors not having manage_options i think and one setting in your admin panel says admin only so how can i correct that thanks
Hi, I just carried out a test in my testing website. I added a user with editor’s privileges and it worked for me. I am also running WordPress 4.4.
What theme are you currently using?
i am currently using moesia theme
Can you test one of WordPress default themes like Twenty Fifteen? Something in your website is conflicting with this plugin. As I mentioned above it is working for me.
omg sry i am running Honma theme mot moesia i was wrong and i will test
just tried with twenty 15 and still same issue
i think i found the problem its
NextGEN Gallery by Photocrati i tried tried turning off 1 by 1 and that one was it
I am happy to hear you found your issue 🙂
Can you mark this support thread as resolved.
Thank you
is there a way to fix this?
Did you create a support ticket with NextGEN Gallery by Photocrati? You might also report this issue with your Theme developers.
This issue has nothing to do with this plugin.
