Post 4.0 – Blank white screen fixed

  • Resolved dlmweb

    (@dlmweb)


    10 years, 5 months ago

    I too had trouble with the 4.0 automatic upgrade for both The Event Calendar as well as the Community Events add on. The result was a white screen of death.

    I then downloaded the zip files for both from the Tribe site, unzipped them, then ftp’d the folders to the host server over-writing the old files, and now all is functioning as it should.

    Try the update manually as this fixed my issue.

    https://wordpress.org/plugins/the-events-calendar/

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  • Brook

    (@brook-tribe)

    10 years, 5 months ago

    Howdy dlmweb,

    Thank you for sharing a solution. That is a good one. Basically what is happening is that when you update the plugins one at a time a fatal error can result because you are running a 4.0 versions alongside a 3.x version. I am sorry for the error, to be up front this was a failing on our part to not test this style of updating.

    Your fix is a good one. Another fix that’s sometimes possible is to disable the plugin you just updated, which is often the Core The Events Calendar plugin, and then update the rest all at once. Now reenable The Events Calendar core.

    Thanks for bearing with us everyone, sorry about the hiccup.

    – Brook

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