Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Dan Rossiter

    (@danrossiter)

    Hi Philip,

    Can you please navigate to Dashboard -> Settings -> Document Gallery -> Thumbnail Management tab and delete all of the thumbnails, then try visiting the page again?

    -Dan

    hi Philip.
    i did that , delete all thumbs but it didn’t helped. it recreate only on very first page where i first time use code [dg]. on the new one page it didn’t helped and it also disappear from visual type of post but in text code it is normally there [dg].

    thanks for any idea

    rasto

    Thread Starter philipjLA

    (@philipjla)

    Ok, my idea would be to disable all cache abilities on your site. Cache actually caused problems with my wordpress site and when I turned it off, all my problems stopped.

    Thread Starter philipjLA

    (@philipjla)

    By the way @ Dan Rossieter, deleting every thumbnail worked like a charm.

    Plugin Author Dan Rossiter

    (@danrossiter)

    Glad to hear it, Philip!

    @rasto, if you go to your post where you have the document gallery, and go to the plain text view of your post, what is where the gallery should be?

    -Dan

Viewing 5 replies - 1 through 5 (of 5 total)

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