The plugin doesn't work

  • Resolved User3564

    (@user3564)


    10 years, 5 months ago

    First I want to congratulate you for the awesome plugin. Is the best! But there’s a problem. It doesn’t work.

    I tested the form and I found that subscribers are not added in my MailChimp list. Optin Cat Summary shows the conversion, but my MailChimp list is still empty.

    I’m pretty sure I configured the plugin as it should be. Optin Cat is associated properly with my API key and it also finds my MailChimp list. I’m using a sidebar widget form (if it matters).

    I also waited about 30 minutes, but nothing happens. I really hope to find a solution to the problem because I really like the plugin. All other plugins look quite ugly 😀 Optin Cat is the only plugin that has the customization I need.

    Thanks!

    https://wordpress.org/plugins/mailchimp-wp/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter User3564

    (@user3564)

    10 years, 5 months ago

    One day later.

    I tested with two other e-mails. The results are the same. I tested with one Gmail and one Yahoo mail.

    Here are some screenshots:

    Optin Cat Summary Screenshot
    MailChimp Screenshot
    Optin Cat Settings

    I hope that soon someone from the team will see the topic and we’ll find a solution because I really don’t want to change the plugin with another.

    Thanks!

    Thread Starter User3564

    (@user3564)

    10 years, 5 months ago

    I just saw in another thread that the subscriber receives a confirmation e-mail before being added to my MailChimp list. However, there are no confirmation emails in all 3 email accounts I have used. I have checked the spam folder too.

    SSmeredith

    (@ssmeredith)

    10 years, 5 months ago

    I second that, was working, and now it’s not.

    esmi

    (@esmi)

    10 years, 5 months ago

    @ssmeredith: If you require assistance then, as per the Forum Welcome, please post your own topic instead of tagging onto someone else’s.

    Plugin Author fatcatapps

    (@fatcatapps)

    10 years, 5 months ago

    Hi guys,
    Sorry that you have encountered this issue, can you try creating a new MailChimp API key that you would only use on our Optin Cat form, then retry submitting an email address that is not apart of your Mailing list?

    This may be delay within MailChimp API system as our plugin in simple terms, passes all information submitted by your form to your MailChimp API to handle email confirmations.

    This may also be an issue with your Website CURL configuration that I’d recommend asking your WebHost to have a look to make sure it is configured/enabled properly.

    Best regards,
    Rashaan

    KelvAndre

    (@kelvandre)

    10 years, 5 months ago

    @fatcatapps

    I’ve been having the same issue, and tried contacting my WebHost, they assured me CURL was enabled and active.

    I tried using a new Mailchimp API, I tried using 4 different email addresses.

    My conclusion: after opt-in, the redirection works fine. However, there is no follow up email by mailchimp to the email address. Therefore, there is no subscription generated.

    As the title says.

    The APP doesn’t work. At least for a lot of us it doesn’t, because there are several posts with the same issue.

    try MAILMUNCH

    Plugin Author fatcatapps

    (@fatcatapps)

    10 years, 3 months ago

    @kelvandre
    Sorry that you are having this issue but most of our customers are receiving their email optins correctly.

    I’m not sure why your email optins are not reaching your MailChimp account to send the followup confirmation message but if you’d like us to look into this for you.

    Please email us at support[at]fatcatapps[dot]com with this forum link as reference.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)

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