Locked myself out of my site | WordPress.org

Resolved r-e-stidham
(@r-e-stidham)

10 years, 5 months ago

I switched service providers, with the new router, I can’t get on to my dashboard. Where do I reset that.

Viewing 4 replies - 1 through 4 (of 4 total)

Andrew Nevins
(@anevins)

WCLDN 2018 Contributor | Volunteer support

10 years, 5 months ago

Try resetting your password through other means https://codex.wordpress.org/Resetting_Your_Password

Thread Starter r-e-stidham
(@r-e-stidham)

10 years, 5 months ago

Thanks for the response. My problem is I restricted which I.P address can access the dashboard. With the new router comes a new I.P address. Any suggestions?

WFSupport
(@wfsupport)

10 years, 5 months ago

Use SFTP or FTP to change the IP address in your htaccess file if the rule is there. If your hosting provider set it up you will need to contact them.

tim

Thread Starter r-e-stidham
(@r-e-stidham)

10 years, 5 months ago

Thank you Tim, that took care of the problem.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Locked myself out of my site’ is closed to new replies.

In: Fixing WordPress
4 replies
3 participants
Last reply from: r-e-stidham
Last activity: 10 years, 5 months ago
Status: resolved

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