Tia,
What version of WordPress are you using as well as your php version, and plugin version?
This is not a know bug, so it may be an isolated incident that we need to try to track down.
Warmest regards,
Don
Using PHP 5.2 on GoDaddy, Latest version of WP and the plugin
Ok, thanks TIA.
Now that I know you have the latest WP and plugin version, I just need to know what theme you are using and the a list of plugins.
If you want to send them to me vie email, you can send to appip@fischercreativemedia.com, or you can post them here – whatever you feed comfortable with.
I need to try to troubleshoot the problem and recreate it, so we can possibly tell you what to do to resolve it.
Warmest regards,
Don
hm same problem over here, even made you a nice screen cast => http://screencast.com/t/zZ0TiQKWrkP
no errors in the log files, PHP 5.4.45-1~dotdeb+7.1 latest WP and all plugins up to date.
customized version theme based on themifyflow.com (its free)
List of active plugins:
addon-so-widgets-bundle
adminer
akismet
align-rss-images
amazon-product-in-a-post-plugin
atom-default-feed
autover
breadcrumb-trail
broken-link-checker
cloudflare
cookie-law-info
custom-comment-form-title
email-templates
enable-media-replace
epoch
facetwp
formidable
github-updater
iwp-client
megamenu
mystickymenu
nginx-helper
no-self-ping
oembed-provider
osm
ozh-better-feed
php-code-widget
post-thumbnail-editor
postman-smtp
postmatic
responsive-lightbox
revslider
shortcodes-ultimate-extra
shortcodes-ultimate-maker
shortcodes-ultimate
simple-image-sizes
siteorigin-panels
so-masonry
so-widgets-bundle
stallion-wordpress-seo-plugin
subtitles
tessapowerpack
tinymce-advanced
tribe-object-cache
widget-logic
widgets-reloaded
wordfence
wp-easy-uploader
wp-editor
wp-piwik
wp-sweep
wp-tiles
Ovidiu,
Thanks for the screencast.
One thing, if you can check for me, is when the plugin is active, do you have any errors in your JavaScript console? This is located under the error console.
I have yet to recreate the issue, so I need more information on what might be causing it. It is most likely a JavaScript conflict of some kind.
Warm regards,
Don
I figured it out. On my side it wasn’t even related to WP. ALl I had to do was turn off my adblocker in the browser 🙁 => http://screencast.com/t/u80nmFMW4aA
Thanks for the update Ovidiu!
harley130 – does this possibly apply to you as well?
Warm regards,
Don
I also had this issue with the Amazon Products plugin. I disabled AdBlocker as per Ovidiu’s recommendation and the Visual Editor options reappeared.
jptdesrosiers – Thanks for the update as well!
I defused all of my popup blockers and then lit them off one at a time, Adblock V2.42.1 & AdBlocker Plus v1.9.3 are the culprits.
Better Pop Up Blocker v2.1.6 played nicely with WP
Great – glad we were all able to figure this one out and let others know the culprit.
Thanks again, Ovidiu for your follow-up and letting us all know what the real problem was!
Warmest regards,
Don
@don: you got me onto the right track, checking the js console I noticed several blocked css files belonging to your plugin listed as: blocked by client that’s how I found adblock as the culprit.
