• Resolved davebach

    (@davebach)


    Like the plugin, but it’s causing some headaches. I started out with this plugin last week when it was on version 2.x. Updated to 3.0.1 and 3.0.2 yesterday. I’m not sure when the Reply button stopped working (for individual comments) but sorting options disappeared (no oldest, newest or most comments anymore) and on my site Captcha never showed up.

    Anyone else having this issue? What could be causing it?

    Thanks,
    Dave

    https://wordpress.org/plugins/wpdiscuz/

Viewing 15 replies - 1 through 15 (of 16 total)
  • Sorting Options don’t show up for me neither in 3.0.2.

    Plugin Author gVectors Team

    (@gvectors-team)

    Hi davebach and Saishuni,
    Please go to wpDiscuz Settings > Hide/Show Components Tab and make sure those options are set correctly like it shown on this screenshot: http://screencast.com/t/2SXcWA5EjeQJ

    Thread Starter davebach

    (@davebach)

    Yes, those options are set as shown in your screenshot.

    Plugin Author gVectors Team

    (@gvectors-team)

    Hi davebach,
    Could you please click on [reset options] button. It’s on the bottom left site of wpDiscuz Settings page.

    Thread Starter davebach

    (@davebach)

    Resetting options did not work, however when I toggled “Break comments into pages” on my Settings>Discussion page the sorting options reappeared.

    Unfortunately the “Reply” button next to each comment does nothing. And the CAPTCHA field does not show up.

    Plugin Author gVectors Team

    (@gvectors-team)

    Ok, those two issues comes from JS conflict or cache/cdn

    1) Open Firefox or Chrome consul and check Javascript errors
    2) please delete all caches and purge CDN after wpDiscuz update and wait for 10 minute than check again.

    Thread Starter davebach

    (@davebach)

    No errors when the pages loads, but when I click on any “Reply” button I get:

    TypeError: aa is unidentified
    /wp-content/plugins/wpdiscuz/assets/js/wpdiscuz.min.js?7158f6
    (line 2, col 13947)

    Plugin Author gVectors Team

    (@gvectors-team)

    Ok,
    Please go to Plugin Editor page

    1. Open class.WpdiscuzCore.php file
    2. Search for /assets/js/wpdiscuz.min.js phrase
    3. And change it to /assets/js/wpdiscuz.js
    4. Then reset cache and check again

    If it doesn’t fix, please check the consul again.

    Thread Starter davebach

    (@davebach)

    I’ve changed the line reading wpdiscuz.min.js to wpdiscuz.js, now a different error when I click on Reply:

    TypeError: secondaryForm is undefined
    /wp-content/plugins/wpdiscuz/assets/js/wpdiscuz.js?87ac31
    (line 619, col 9)

    Plugin Author gVectors Team

    (@gvectors-team)

    ok thank you, now it’s more clear, we’ll update soon.

    Plugin Author gVectors Team

    (@gvectors-team)

    Please leave some URL or send it to support[at]wpdiscuz.com email address.

    Plugin Author gVectors Team

    (@gvectors-team)

    Have you made any changes in wpDiscuz files before?

    Thread Starter davebach

    (@davebach)

    No changes have been made to the files. Here is a link to a page with many comments on the site where it is installed:

    http://briansbelly.com/featured-new/deep-fried-turkey/

    Plugin Author gVectors Team

    (@gvectors-team)

    We see jatpack comments. Could you please deactivate it?

    Thread Starter davebach

    (@davebach)

    That did the trick!

    I then re-enabled my caches and it is still working.

    Thanks for helping to get this solved.

Viewing 15 replies - 1 through 15 (of 16 total)

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