Original Image Info Button Error

Hey there crawlinson,

Hope you’re well today 🙂

I’ve tested this on Chrome using latest version of WP Smush on WordPress 4.3.1 and I couldn’t recreate the issue, see screenshot http://screencast.com/t/BHlbMH9HG.

I also tested this on Windows, are you using the same OS?

Looking forward for your response 🙂

Cheers,
Bojan

Hey again crawlinson,

Thanks for the gif and additional info, it’s quite possible that this is related to some sort of a conflict.

Can you please test for conflicts site using default WordPress theme like Twenty Fifteen and deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any.

http://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

Also to get further information on this can you enable WP_DEBUG in your wp-config.php file and tell me if there are any errors displayed?

To output the WordPress debugging information you can open your wp-config.php file and change:

define('WP_DEBUG', false);

To:

define('WP_DEBUG', true);

You can also have these errors output to a debug.log file located in your /wp-content/ folder, to do this add the following to your wp-config.php file:

define('WP_DEBUG_LOG', true);

We could also try to just hide this with CSS in the admin so you can avoid accidentally hovering over this.

Please let me know 🙂

Cheers,
Bojan