Can't get to admin page

  • WendyKate

    (@wendykate)


    10 years, 6 months ago

    I updated a plug-in (I think it was Shareholic, but I’m not positive) and after the update processed, I could no longer get to my admin screen and instead get the following message:
    Warning: Cannot modify header information – headers already sent by (output started at /home/titlihc/public_html/wp-content/plugins/search-keyword-statistics/admin.php:80) in /home/titlihc/public_html/wp-includes/pluggable.php on line 1207

    My blog is still viewable to others, but I can’t update or add anything new.

    Thoughts? I’m fairly novice in my understanding.

    Thanks in advance.

    WendyKate

Viewing 4 replies - 1 through 4 (of 4 total)
  • Bill

    (@chubbycrow)

    10 years, 6 months ago

    If you can’t access your admin pages, you’ll need to use an FTP client (like FileZilla), or your host’s cpanel (or File Manager) and navigate to the files on the server.

    In your WP installation there, find wp-content/plugins/search-keyword-statistics and rename that plugin’s folder to something like search-keyword-statistics-hold. That will disable it and hopefully allow you to get back into WP admin.

    Don’t forget to first clear your browser cache and cookies before trying to log in again.

    edit: ooh, by two seconds!

    Clayton James

    (@claytonjames)

    10 years, 6 months ago

    It looks like the search-keyword-statistics plugin might be an issue.
    Try using your ftp client to rename (or remove) the search-keyword-statistics plugin, and see if that changes the symptom.

    [edit] what Bill said. 🙂

    Thread Starter WendyKate

    (@wendykate)

    10 years, 6 months ago

    That worked! Thanks you two. Now, how do I re-enable the plug-in?

    Wendy

    Bill

    (@chubbycrow)

    10 years, 6 months ago

    If you want to try again with it, just rename it back to the original and re-activate it in admin > plugins. If it is still broken, disable it again as you did before, and open a thread in the support forum for the plugin and include the error message:

    Warning: Cannot modify header information – headers already sent by (output started at /home/titlihc/public_html/wp-content/plugins/search-keyword-statistics/admin.php:80) in /home/titlihc/public_html/wp-includes/pluggable.php on line 1207

    There is another thread there already with the same issue, but they claim it isn’t the fault of their plugin. Your message doesn’t point to another plugin, only theirs (if you posted the entire message above).

Viewing 4 replies - 1 through 4 (of 4 total)

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