OK< Thanks . I will contact our server admin to verify.
PS I did install on a different server and it worked, so perhaps this is the issue.
Cheers
The removal of the mod security from this client url seems to have resolved the issue of inserting the short-code, but we can still not edit the chart once it has been inserted.
Any suggestions ?
thanks for you assistance.
Plugin Contributor
selu
(@marius2012)
Hey,
Can you be more specific ? can you share some screen or tell me some steps on how to replicate the issue ?
Thank you !
If I go Hi,
I get it . A picture is worth a thousand works, but when try to edit or add new from the Media screen , the popup modal window is blank ??
Media >> Visual Library >> Try to edit an existing Pie Chart >> Blank modal window when I click on the edit icon
Media >> Visual Library >> Add new >> Blank modal window when I click on the edit icon
thnx
Hello dbcwalsh,
Please deactivate all plugins other than visualizer to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).
I hope it will work.
Regards
Gourav
