add media doesn't work in pages

  • tonilechuga

    (@tonilechuga)


    10 years, 7 months ago

    Hi,
    I have some trouble with my site http://www.fcpe.cat
    If I want to add some media in a page, like pictures or videos, the button doesn’t allow me to add that media.
    Instead of, when I’m working with posts it allows me.
    I tried to deactivate all the plugins, but the problem continues.

    Could you help me?

    Thanks in advance!!!

    Toni.

    [ No bumping please. ]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator bcworkz

    (@bcworkz)

    10 years, 7 months ago

    Sorry for the slow response, but what clues you’ve presented do not indicate anything specific. Adding media to pages should be exactly the same as adding to posts. If you’ve deactivated all plugins and the problem persists, then the culprit is most likely your theme. Confirm this by switching to a default theme such as twentyfifteen (with all plugins deactivated too).

    Before you do that, make note of your menu and widget states, some themes are not very good about reinstating these when you return after such a test and you will need to manually reinstate these items. The data will still be there, just not activated.

    If you confirm this to be a theme issue, please take up the matter with the theme author.

    Thread Starter tonilechuga

    (@tonilechuga)

    10 years, 6 months ago

    Thank you for your response bcworkz.

    Until today I couldn’t try what you told me, and, yes it’s because of the theme.
    I switched to another theme and I could add media by clicking the button in the page’s editor.

    I’ll try to contact with the theme’s creator/s.

    Best regards,
    Toni.

Viewing 2 replies - 1 through 2 (of 2 total)

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