@degers
When someone clicks a seat, they have 15 minutes to get into the cart. Once in the cart, they have an hour to successfully checkout or the seat is returned.
Thread Starter
degers
(@degers)
Hi Quadshot,
Does that also count for tickets reserved for an event without seat allocation?
We are using the GAMP extension.
In that case as soon as they select they have an hour to successfully checkout.
Thread Starter
degers
(@degers)
Hi quadshot,
Apologies for posting again, however can we change these time limits in the source code?
Kind Regards
Andrew
Thread Starter
degers
(@degers)
Hi quadshot,
We’ve found where this is set in the source code now! Many Thanks
Andrew
Great! Best of luck to you.
Hello Quadshot.
I’m working with deggers on this, thanks for such great support.
The code we found was in zoner.class.php – we updated 3600 to 600 below (for 10 min reservation expiry) but it doesn’t seem to have worked… is there anything else that we need to change?
Cheers.
‘state_timeouts’ => array( // in seconds
‘o’ => 0, // never
‘c’ => 0, // never
‘r’ => 3600, // 1 hour
),
));
Scrap that! it is working – sorry!
Thanks again 🙂
Hey @degers and @s_t_harvey,
Glad to hear this is working for you. Just to throw this out there, in an upcoming version, we will be adding options for these timers in the settings pages, as you are not the only ones who have asked for this type of control. I will make sure to update here when that feature is available so that you don’t have to maintain a code change across software updates.
Loushou
Thread Starter
degers
(@degers)
Hi Loushou,
Thanks for this news! We are hoping to successfully sell ~1250 tickets in a few weeks. We expect these to sell out in less than 15 minutes!
We will let you know how this goes.
Andrew
