Plugin Error

  • zubmal

    (@zubmal)


    10 years, 7 months ago

    Hello,

    I have upgraded my plugins this morning and now my site is not opening while giving me an error message of Fatal error: Call to undefined function wpsbisMobile() in /home/kanny/public_html/wp-content/plugins/wp-social-buttons/wpsb-class.php on line 26

    Can someone help to resolve this please?

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  • Bill

    (@chubbycrow)

    10 years, 7 months ago

    If you can’t access your admin pages, you’ll need to use an FTP client (like FileZilla), or your host’s cpanel (or File Manager) and navigate to the files on the server.

    In your WP installation there, find wp-content/plugins/wp-social-buttons (if that is the plugin) and rename that plugin’s folder to something like wp-social-buttons-hold. That will disable it and hopefully allow you to get back into WP admin.

    Don’t forget to first clear your browser cache and cookies before trying to log in again.

    Then visit https://wordpress.org/support/plugin/wp-social-buttons and ask about the problem there. Good luck!

Viewing 1 replies (of 1 total)

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