I can't login

Viewing 5 replies - 1 through 5 (of 5 total)
  • David_G

    (@questas_admin)

    10 years, 7 months ago

    A site link might help. Is the front end working? Did you update or add a plugin or theme before this happened?

    Thread Starter DeliaW

    (@deliaw)

    10 years, 7 months ago

    Hi!
    It’s http://www.diywithdelia.com and yes I can see it as a user would I just can’t access my dashboard. I did add a new plugin the last time I was logged on.

    David_G

    (@questas_admin)

    10 years, 7 months ago

    I am able to see the front and admin login page. You have a 6+1 captcha on there Are you getting blank after logging in or before?

    Thread Starter DeliaW

    (@deliaw)

    10 years, 7 months ago

    I get the blank screen after logging in.

    David_G

    (@questas_admin)

    10 years, 7 months ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Viewing 5 replies - 1 through 5 (of 5 total)

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