Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Ultimate Member

    (@ultimatemember)

    Can you give your user the UM admin role first and try again. Thanks πŸ™‚

    Thread Starter naresh11381

    (@naresh11381)

    I changed it to WPC Admin and then I was able to approve, then I could change back to Administrator. I look forward to using what looks to be a very useful plugin! Thanks for the fast response.

    Plugin Author Ultimate Member

    (@ultimatemember)

    You’re welcome.

    Thread Starter naresh11381

    (@naresh11381)

    I just came across something.
    Once I had approved my membership I was going to delete the old Administrator. The option to attribute all his content to a new person wasn’t available. Every post/page/image that user had created was removed or had no association with the media manager. The option to attribute the content to another user when someone is deleted is very important.

    I had to start from scratch, is this a bug or plugin specific for a reason?

    Plugin Author Ultimate Member

    (@ultimatemember)

    We’ll test this out naresh

    Hi,

    Apologies for crashing the thread but I have the same problem for a user who already is “UM Admin” according to wordpress users page. Whenever I try to edit the account from the frontend, I click on the gear, and I am shown these options:
    1- Edit Profile
    2- Log in as this user (whaaat???)
    3- block reviews
    4- cancel

    Now the second option which I do not understand what is it, since I am already logged in, gives me this error “Super administrators can not be modified.”

    If this is normal, please tell me how to remove the second option or change the text to something else

    And can you tell me how to do this:
    “Can you give your user the UM admin role first and try again”

    Here is what I have tried:

    1- I have tried changing the user in wordpress from subscriber to admin but the community role remains “member”

    2- I have tried linking the UM admin role to wordpress administrator role. still the community role remains “member”

    Thank You

    Plugin Author Ultimate Member

    (@ultimatemember)

    What are you trying to do exactly? Thanks I do not understand your support question very much I am sorry.

    I want to hit my head. I found a solution to my second problem πŸ˜• I just could not see it

    As for the first problem, I chose Edit profile, the page load, It does not matter if I edit the profile or not, I click on the tick mark, page loads again, I click the gear and voila, the proper options show up (edit profile, My account, logout and cancel)

    Now, when I navigate to the rest of the website, come back to profile, it is the same faulty option.

    I think it is a bug and it only happens to administrators with UM admin roles.

    I would appreciate any help

    Sorry I just saw your reply

    I think these pictures will talk better than me πŸ™‚

    Picture album

    Fixed the error. If anyone else has this issue, create a new Profile page, add UM-shortcode for Default profile form, save page. Updating UM settings for user page.

    Thank You

    Plugin Author Ultimate Member

    (@ultimatemember)

    Thanks for letting us know πŸ™‚

    Thread Starter naresh11381

    (@naresh11381)

    Any feedback on my question above?

    I just came across something.
    Once I had approved my membership I was going to delete the old Administrator. The option to attribute all his content to a new person wasn’t available. Every post/page/image that user had created was removed or had no association with the media manager. The option to attribute the content to another user when someone is deleted is very important.

    I had to start from scratch, is this a bug or plugin specific for a reason?

    Plugin Author Ultimate Member

    (@ultimatemember)

    This is a bug that we’ll resolve in future version,

    Thanks!

Viewing 13 replies - 1 through 13 (of 13 total)

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