Problems with Update to WP Version 4.3 – Themes

  • DeneeandGary

    (@deneeandgary)


    10 years, 8 months ago

    We updated our two Blogs to WP 4.3 a couple weeks ago and have had problems with “Themes” in dashboard:
    1.) Under Themes “Add New” Page – Featured, Popular and Latest hot links do not show anything (blank page) – appears to be inactive.
    2.) “Upload Themes” Hotlink – When we click on this link nothing happens. It does not give you option to “browse” (same blank page) – appears to be inactive.
    3.) Themes Page – can not delete an existing selected theme.

    We would appreciate any feedback on what we need to do. Everything worked before update to Version 4.3. We have two Blogs: http://www.classiccarsandtools.com and http://www.littleleafbigtable.com.

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  • Moderator t-p

    (@t-p)

    10 years, 8 months ago

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Also, any op cache or content network cache, as well as Cloudflare, clear those caches.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – If all the above steps do not resolve the issue, then try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Read the Manual Update directions first.

Viewing 1 replies (of 1 total)

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