• Resolved lindaeee

    (@lindaeee)


    Hi – thank you in advance for your help! I’m trying to use this for Mail Chimp, but cannot see the featured image. I cannot find the “Featured Image” tag on my feed, so maybe that’s the issue?

    My feed is http://withoutanumbrella.com/feed/.

    Also, I see that the images on my preview are showing up as the different sizes – do I need to re-upload all those images or can you describe what I need to do to get them to resize?

    Total newbie here, so I really appreciate your help.

    https://wordpress.org/plugins/send-images-rss/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Robin Cornett

    (@littlerchicken)

    I’m sorry you’re having some hiccups on this. Can you please verify your settings for me? Primarily, I’m wanting to check:

    • your RSS feed settings: full text or summary (under Settings > Reading)
    • on the Send Images to RSS settings page, do you have the Alternate Feed setting checked? If so, you may need to resave your permalinks
    • It looks like you are using the Photon module from Jetpack. It conflicts with this plugin’s work, although I thought that I had done what was needed to disable Photon during the feed output. Would you consider deactivating just that module? You do not need to deactivate all of Jetpack. If you really need Photon, though, let’s keep digging.

    Right now, it looks like your feed settings are set to the full feed, but I am not seeing that the plugin is being processed on the feed output.

    The featured image is only added to the post for summary feeds, not for full text feeds, although I may add that as an option in a future release.

    If you can double check your settings and let me know, we can go on from there. Thank you for your patience!

    Thread Starter lindaeee

    (@lindaeee)

    Thank you for getting back to me so quickly.

    -My feed settings are set to Full text
    -Alternate Feed is NOT checked
    -I’m not positive that I need Photon – I can try disabling it temporarily.

    In Mail Chimp, I was trying to load a full text feed. Should I try just partial feed – or should I change my settings in WP?

    Thank you – Linda

    Plugin Author Robin Cornett

    (@littlerchicken)

    No, MailChimp can only load what it’s given by WordPress, and looking at the raw feed, the plugin is not showing evidence of being at work.

    The next question, which should have been one of the first, is whether you have any kind of caching enabled. I’m not seeing any evidence of caching plugins, but do you have anything that you know of that I might be missing, or caching provided by your host, possibly?

    I see that your last post was published September 1. Did you add the plugin after that post was published? The feed is showing a “lastbuilddate” of September 1 as well, so it could just be that the feed is being (incredibly) stubborn about updating.

    I would request that you try one of two things:

    1. Deactivate Photon if you are not sure you need it. I don’t know if this will be enough to trigger a rebuild of the feed output, but it might.
    2. Turn on the alternate feed setting. This will keep your large images still going out to the main feed, which is my personal preference for services like Feedly or Flipboard anyway, but create a new feed that you can send to MailChimp. The plugin will give you the new feed address, although you may need to go to your Settings > Permalinks and resave for the feed address to be properly registered.

    You don’t need to do both of these unless you want to. I think the main thing is that the feed needs to be updated, and unfortunately feeds are notoriously stubborn at doing that. The real sure-fire way to get a feed to update is to publish a new post, but if you don’t have one lined up/planned, then we have to try other options.

    Side note, since you were asking about the size of the images. For older posts and previously uploaded images, the plugin will attempt to resize them to an email friendly size using inline styling. All images uploaded when the plugin is active will have an email friendly size copy created, and that will be used in the feed. If you want old images to be resized, you would have to run a plugin like Regenerate Thumbnails, but that may be a bit much for a feed application, since only the latest post goes out in an RSS feed anyway.

    Thread Starter lindaeee

    (@lindaeee)

    Got it, thank you.

    -I tested my site without Photon and unfortunately, I do think I need it.

    -Not sure if I have any cacheing enabled – other than the photon feed – or how to check for that on my host, but I will dig around.

    -I have turned on the alternate feed setting – can you tell me how to get the new feed address?

    I do plan to send a new post in the next day or so – my hope (and promise to my subscribers) is that it will generate a post excerpt newsletter. I was hoping to be able to test this before updating so that my newsletter goes out looking spiffy.

    I may try to regenerate the thumbnails, but other than this post which I’m getting ready to publish, I will be uploading all new media.

    Thread Starter lindaeee

    (@lindaeee)

    Oh – I see that the plugin gave me the alternate feed name – sorry!

    Plugin Author Robin Cornett

    (@littlerchicken)

    Ah, now that I can see around the Photon links, I think I know what’s going on. It looks like your images are coming from a different domain. This is problematic for the plugin because it relies on information in your WordPress database to accurately serve up the correct image files.

    So you can try to add this to your site, either in your theme’s functions.php file or in a functionality plugin if you have one:

    add_filter( 'send_images_rss_process_external_images', '__return_true' );

    Now, this has limitations. It will add an inline style to each image to attempt to force it to display at the width of the email, but that varies in effectiveness based on the email client.

    Your featured images, however, are hosted on this domain, and since you mention above that you are wanting to generate a post excerpt newsletter, what about changing your feed output to Summaries instead? Your feed will then include the featured image, at whatever size you pick, and approximately the first 75 words of your post (it may be more/less as it tries to cut off at the end of a sentence). You can also hand craft an excerpt, using the built in WordPress excerpt functionality, rather than relying on the plugin to measure.

    You might check out this really fabulous tutorial (which I did not write, but wish I had) for help setting up the excerpts for MailChimp, but it should be fairly straightforward. You would also want to go ahead and turn off the alternate feed, since it’s for full text feeds only.

    I think that setting up your feed for excerpts only may be your best bet, since your images are hosted off your domain, and due to the length of your posts. It will give you the most complete control over your readers’ experience as well.

    I hope that helps–please let me know how it goes. If you need me to look more in depth, please contact me directly and we can go from there.

    Thread Starter lindaeee

    (@lindaeee)

    Thank you again, Robin.

    I will reset everything to just pull in a summary, but I’m confused as to why my images appear to be coming from a different domain. Also, some of my posts have an image pretty early on, so I’ll probably want to figure out how to make it work in the long run.

    I will try what you suggested and post my results here so other readers can see but I may contact you directly with a couple of follow-up questions. Thank you again!

Viewing 7 replies - 1 through 7 (of 7 total)

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