404 Error Message when Trying to Change Theme

  • cerwig

    (@cerwig)


    10 years, 9 months ago

    I installed WP on my domain, hamiltontheatreinc.xyz. Everything works fine, except for some hiccups.

    I can log into the Dashboard and almost everything works fine. But when I click on the Themes link, I get a 404 error message.

    The funny thing is that the file is actually there. I can go into FTP and see the file themes.php. It is located in the wp-admin folder, which is in the HTML root of the domain.

    And when I go to view-source:http://hamiltontheatreinc.xyz/wp-admin/themes.php, I see the code for the PHP page, not the 404 error page. I don’t seem to have that problem for any other admin pages in the dashboard.

    I’m at the end of my wits and would be greatful for any suggestions!

    Thanks!

    Christian

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  • Moderator t-p

    (@t-p)

    10 years, 9 months ago

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Also, any op cache or content network cache, as well as Cloudflare, clear those caches.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – If all the above steps do not resolve the issue, then try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Read the Manual Update directions first.

Viewing 1 replies (of 1 total)

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