Log In Issues

Bee-Sting
(@bee-sting)

10 years, 8 months ago

I’m trying to get friends to review my WordPress site. But, after registration, none can get through the Sign In demand.

I found that they must NOT add a space between their first and last name, e.g., not George Washington … but rather GeorgeWashington.

But, none would. So, they leave to never return.

This would secure zero chance of success getting members to join. And, I wouldn’t blame them.

Please, does anyone know a workaround for this?

THANKS!

Viewing 15 replies - 1 through 15 (of 18 total)

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Andrew Nevins
(@anevins)

WCLDN 2018 Contributor | Volunteer support

10 years, 8 months ago

Which site are they trying to register into?

Thread Starter Bee-Sting
(@bee-sting)

10 years, 8 months ago

Thank you so much for reaching out.

worldslargestarmy-forums.com

Thread Starter Bee-Sting
(@bee-sting)

10 years, 8 months ago

Sorry. Here’s a link.

Andrew Nevins
(@anevins)

WCLDN 2018 Contributor | Volunteer support

10 years, 8 months ago

Is this an issue with BuddyPress?

Thread Starter Bee-Sting
(@bee-sting)

10 years, 8 months ago

No sir. It has the WordPress logo below the User Name and Password. I have a video of it if you’d like. I could upload it. Interested?

Andrew Nevins
(@anevins)

WCLDN 2018 Contributor | Volunteer support

10 years, 8 months ago

Can you link the page that they are trying to register?

Thread Starter Bee-Sting
(@bee-sting)

10 years, 8 months ago

Now that you mention it … it probably IS bbPress. I’d never thought about that.

Thread Starter Bee-Sting
(@bee-sting)

10 years, 8 months ago

By the off chance, have you ever seen a bbPress option for no space between names?

Thread Starter Bee-Sting
(@bee-sting)

10 years, 8 months ago

Here’s what happens. When you first pull up http://www.worldslargestarmy-forums.com you land on a page to register.

There, after filling in name and then first and last names again in separate boxes and finish fill everything out, you get an email with a confirmation link.

After ticking that link, (I assumed it was WordPress data base) THAT’S when you canNOT add a space in the name.

So … that’s when people try two or three times and leave.

So, bbPress or WordPress?

Thread Starter Bee-Sting
(@bee-sting)

10 years, 8 months ago

Here, I uploaded the video I made showing this issue. Sorry if this is overkill.

https://youtu.be/zYbUW9NGO4A

Andrew Nevins
(@anevins)

WCLDN 2018 Contributor | Volunteer support

10 years, 8 months ago

Can you list out the plugins you are using?

Thread Starter Bee-Sting
(@bee-sting)

10 years, 8 months ago

BuddyPress
bbpress
BuddyBoss

I don’t think the others matter unless you want me to list them all.

Andrew Nevins
(@anevins)

WCLDN 2018 Contributor | Volunteer support

10 years, 8 months ago

Because I’m not familiar with your site, I don’t know how it was built to have all of that; registration page, email confirmation, sign in steps, etc. I have a feeling the issue is related to how that was all built. Was that built in BuddyPress?

Thread Starter Bee-Sting
(@bee-sting)

10 years, 8 months ago

Yes, BuddyPress was the very first plugin I installed and activated to WordPress.

After that, I installed and activated bbPress.

Andrew Nevins
(@anevins)

WCLDN 2018 Contributor | Volunteer support

10 years, 8 months ago

And it’s this plugin: https://wordpress.org/plugins/buddypress/ ?

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