Plugin is not working on my theme

Hello,

• Use this Support Forum for Lite Version. We will not answer all questions about PRO VERSION issue here.
• Download the latest version of the plugin, clear your cookies and cache from your browser and check if your problem still exists with that version.
• Search the forums for similar threads and see if any of the proposed solutions work for you.
• Test what’s wrong, disable all your other plugins and switch to the default WordPress theme such as Twenty Twelve or Twenty Eleven for a bit. If the problem persists with the default theme and all other plugins disabled, open a thread, if not, figure out which plugin is the cause of the problem and open a thread mentioning both plugins or theme that is causing the problem.