Hi hk.graphics,
Could you provide us with the system info?
What info do you need? We’re not on the most up to date version of Jigoshop because our template is not compatible with it. I believe we are on 1.8? WordPress version 4.0.5
These are a bit old versions of your Jigoshop extension and WordPress as well,
Current Jigoshop version is 1.17.7 and USPS Shipping 1.3.1.
Definitely you need to update your extensions to make it work as the old versions probably contain the deprecated functions which are not supported any more.
I’m experiencing experiencing something similar except that it’s only when my customers use Android phones:
When they click to buy an item they’re taken to PayPal but immediately are looped right back to their cart without being able to complete the payment. If they have access to a computer than they’ve been able to complete the transaction.
All the latest plug-ins for both WordPress and Jigoshop have been kept updated. WordPress 4.3 ; Jigoshop 1.17.7 ; Premium Shipping 1.4.7
The tech support at our webserver, DreamHost have looked into this recurring problem and recommended your assistance since it appears to be within the shop coding.
Is there a solution?
Thanks!
Wanda
Why here doesn’t work extensions Product Per Product Shipping and USPS? It just uses shipping cost for each product particulary and don’t include USPS to calculate shipping costs. And how to turn off “FREE” on checkout page although I unchecked checkbox “Enable free shipping” on Settings page? I noticed in template “shipping dropdown.php” is line of code where is
<option value="<?php echo esc_attr($method->id.':'.$service.':'.$i); ?>" <?php selected($method->is_rate_selected($i)); ?>>
<?php echo $service; ?> – <?php echo $price > 0 ? jigoshop_price($price, array('ex_tax_label' => (int)$is_taxed)) : __('Free', 'jigoshop'); ?>
</option>
Is it wrong, or may be better to ask what is wrong?
