Plugin Contributor
erichie
(@erichie)
This is a setting that you need to enable inside of Polylang. If you go to the Polylang settings at the bottom of the page you will see a Synchronization option. Make sure that the Taxonomies option is checked and then Save Changes. You also need to make sure that your Categories are translated before you send your Products to Lingotek for translation.
Nicola, have you had a chance to try erichie’s suggestion and if so, did it solve your problem? If it did, please be sure to mark this issue as resolved! If it did not, please let us know what you are experiencing and we will work to resolve it.
We appreciate the feedback as it helps us to further improve the plugin!
Sorry for the delay.
The synchronization option of Polylang was enabled.
I have started now again from a fresh installation of Lingotek plugin starting from a backup of the db before the translation: the problem could be because Polylang needs to have the categories translated before, as you suggest.
But when I try to translate the woocommerce categories, I get an error on someone and I cannot complete for it the translation.
I have done on product categories section of woocommerce with bulk action:
– upload to lingotek, waited
– update translation status and again until I get the “ok” on all
– request translation status, waited
– update translation
– download translation
When I did this last step (with bulk action) I have seen that some translation (near to all) was not downloaded, and no error was showed.
If I try to download the translation on each category I get this error:
Fatal error: Call to a member function get_translation() on a non-object in /var/www/progetti/apexrecycling/wp-content/plugins/lingotek-translation/include/group-term.php on line 127
Call Stack
# Time Memory Function Location
1 0.0000 240960 {main}( ) .../edit-tags.php:0
2 0.0000 242280 require_once( '/var/www/progetti/apexrecycling/wp-admin/admin.php' ) .../edit-tags.php:10
3 0.1962 6860256 do_action( ) .../admin.php:332
4 0.1962 6861816 call_user_func_array:{/var/www/progetti/apexrecycling/wp-includes/plugin.php:496} ( ) .../plugin.php:496
5 0.1962 6862280 Lingotek_Term_actions->manage_actions( ) .../plugin.php:496
6 0.1967 6891984 Lingotek_Actions->_manage_actions( ) .../term-actions.php:163
7 0.1983 6923256 Lingotek_Group->create_translations( ) .../actions.php:391
8 0.1983 6923800 Lingotek_Group_Term->create_translation( ) .../group.php:250
Many thanks for your help.
I confirm that in my woocommerce installation doesn’t work: after that I have created (by hand) the product categories, I did the translation of the products.
Still the products are not shown in the categories: all the translated categories are empty.
The only way I have found to show the product in the category is edit it, de-clicking the category, click again and save.
Plugin Contributor
erichie
(@erichie)
Just a couple questions for you so I can further investigate and help you resolve this issue. Are any of your Categories being translated? Do you have any Sub-Categories?
Plugin Contributor
erichie
(@erichie)
There is a plugin that integrates Polylang and Woocommerce more fully together. I have installed it on my local environment and Category translation and syncing to my Products is working great!
The plugin is Hyyan WooCommerce Polylang Integration. Please give it a try to see if it can help you get your Categories and Products all translated and synced together.
Also, with the release of version 1.0.9 of our plugin it should solve the issues you were having with Category translations not being downloaded. If it does not, please let us know.
Plugin Contributor
erichie
(@erichie)
Marking topic as resolved.
