Hello Mr/Ms Igbere,
Thanks for the kind words.
From your post it seems you are using the wrong return URL. Your return URL should be like so YOURSITE.COM/globalpay-transaction-response
Additionally, you need to make sure you set up your site as described in the installation page of the plugin at https://wordpress.org/plugins/woocommerce-globalpay/installation/
Give the steps a try.
All the best.
Thread Starter
igbere
(@igbere)
Hello Feyi,
Thank you so much. The return URL is okay now. I just followed your instruction and it worked. Thank you.
One more thing –
1. The confirmation of online payment receipt sent to customer’s email after payment has the following fields –
Trans. ID:
Trans. Date:
names:
amount:
currency:
email_address:
phone_number:
merch_txnref:
Payment Mode:
Any advice on how to modify the payment receipt to display the following fields-
Names
Amount to be Paid
Amount Actually paid
Currency
Channel
Payment Status
Payment Status Description
Transaction Status
Transaction Status Description
Merchant Transaction Reference Number
Email address
Phone number
Again I suddenly observe that as at today, both the customer and the merchant no longer receive online confirmation payment in the email from admin@globalpay.com.ng . Please any suggestion on what must have gone wrong?
Hello Mr Igbere,
Sorry for just replying after so long. I have not been receiving email alert for this.
The template you are referring to is sent by WooCommerce and not the GlobalPay plugin. Consult the Woocommerce documentation to make the changes you desire.
Not receiving emails seem to be a problem from GlobalPay’s end. Please contact them to resolve it.
All the best
Thread Starter
igbere
(@igbere)
Hi Feyi, I am yet to resolve the template issue using the woocommerce documentation.
Thread Starter
igbere
(@igbere)
What adjustments are required for the receipt to display the following: 1. Names 2. Amount to be Paid 3. Amount Actually paid 4. Currency 5. Channel 6. Payment Status 7. Payment Status Description 8. Transaction Status 9. Transaction Status Description 10. Merchant Transaction Reference Number
Hello Mr Elijah,
You can edit the email template of the plugin by editing the send_mail_successful_payment() function on line 682 of woocommerce-globalpay.php
However, I shall release an updated version of the plugin in the coming weeks with some further improvements.
