• Hello Forum Knowledge Base,

    I am running an online store that is a trying to launch a new subscription product. Before doing so, we want to understand the Subscription Renewal notifications so that our fulfillment team is aware of the monthly subscriptions that are pending fulfillment.

    Right now customers are notified after every subscription pay period. It is possible to also have internal reminders at the start of every pay period so that our fulfillment team is reminded of renewing subscriptions?

    Is there any documentation that I can refer to specifically about this? I have tried many things to enable an email notification through wordpress yet I keep coming up empty handed.

    Please, let me know what you think I could do to better understand this situation. Surely other sites must have reminder emails for online subscription product renewals.

    Thanks so much in advance for your support,
    Eric

    https://wordpress.org/plugins/woocommerce/

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