Jut to clarify, the process of adding a featured image in the admin panel is working as expected but the featured images no longer show up on the actual site? Are all featured images affected or just the ones you’ve added since the problem began?
Step 1 would be to switch to a default theme (like Twenty Fifteen) and disable your plugins. If the missing images reappear, the problem is either with a specific plugin or with your theme and reactivating everything one by one will help to narrow it down further.
If that doesn’t work, a link to your site would be helpful.
Thread Starter
CSMC
(@csmc)
Hi,
Thanks for your response.
Yes, the process appears to be working in the admin panel, but the images are not showing up on the site. It’s not all images, just any I try to upload now. The images that took remain visible, but anything else I try to load doesn’t. It stopped working very suddenly. One minute I could change the image, next thing I knew it wasn’t working.
Previously we had the same image of women walking up a hill on every page, which I only now want on the home page. When I upload the new image I can see it in the admin panel, but when I view the page it still has the original image.
The site is csmc.org.au for your reference.
Thanks for the link. Did you try the suggested disabling of theme/plugins?
Thread Starter
CSMC
(@csmc)
I tried disabling the plugins but that didn’t help.
I don’t want to disable or change the theme because the alternatives aren’t suitable for what I need.